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Upon booking, you’ll receive a confirmation email from us.
1
You’ll hear from us again 24-48hrs prior to your arrival: We’ll email you check-in instructions and ask about any special requests you might have.
2
Upon arrival, you let yourself in (pin codes for entry to the hotel, your room and parking, if arranged ahead of time) will be provided in your check-in email. Arriving earlier than check-in time? Feel free to get in-touch to see if your room is ready. Check-in up to 2hrs ahead of time free of charge subject to availability.
3
Find your room, let yourself in, and enjoy the comforts of your suite. Relax and enjoy.
4
We pride ourselves in anticipating every need our guests might have. And always do our best on offering excellent, round-the-clock service.
Should you experience any issues, have any questions, or need anything from check-in help to restaurant recommendations, you can simply call, text, or email us with the contact information we provide in your check-in instructions.
We’re available 24/7 for anything our guests might need. And we’d love to meet you!