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note pad with pen, next to a coffee mug, boutique hotel, nelson bc
Cancellation Policy

For standard bookings cancellations must be made 5 days prior to check-in for a full refund.


Any cancellation made within the 5 days prior to check-in will be charged for the first night’s stay +taxes and fees.


Cancellations made on the same day as arrival will be charged the full amount and will only be refunded if the nights cancelled can be re-booked.


For group bookings please refer to your booking agreement for cancellation policy.


There are no refunds for shortened stays or early departures.


Please call us at (250) 352-1715 or email: if you need to cancel or modify your reservation. Any cancellation or modification fees are determined by the property.

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